HOW TO ORDER
- Fill completely your personal information. It includes your name, active mobile phone number, mailing address, email address, and your twitter account (if available).
- Submit detailed specification of the guitar you want to build to Genera.
- We will reach you back at maximum by 3 x 24 hour(s).
- After you submit the guitar specification and design, we will contact you back with order quotation that includes specification list, design draft, and price offering to build the guitar through our service. You need to review and agree the quotation first before Genera start processing your order.
- After you agree with the quotation, you are required to transfer down payment fee as much as 50& from agreed price to our bank account. Our bank account number will be provided to you through email after you agree with our price offering.
- Genera will only start to process your guitar after you transfer the down payment fee and send the copy of your transfer receipt through photo, scan, or email.
- Production process will take time around 6-8 weeks.*
- Genera will provide update progress of your guitar to you.
- Genera will notify you when we finish your guitar, you are required to pay the rest of the agreed price.
- We will send the guitar to your mailing address after you pay the rest of the agreed price.
* the length of production process depends on the difficulty level to build your guitar, specification, and spare parts availability. If we happen to need to import some of your guitar spare parts, the production process can take longer up to 3-4 weeks.
** Genera appreciates other guitar brand's copy right. We will not accommodate request to place other guitar brand's name and logo in your ordered guitar.
Information regarding PICK UP :
We provide two alternatives for your pick up selection.
1. Branded Pick-Up (Seymour Duncan, EMG, DiMarzio, etc)
(+) Ensured quality
(-) Relatively expensive price
(-) Requires substantial amount of time to acquire your requested pick-up (if we happen not to have any inventory of your requested pick-up).
2. Custom local Pick-Up
(+) Relatively affordable price
(+) Short time to acquire
(+) Adjustable to your sound output preference
(-) Not branded
CARA PEMESANAN
- Isi biodata kamu secara lengkap (nama, no telp, alamat, email, nama twitter).
- Kasih spesifikasi gitar yang kamu inginkan ke Genera.
- Dalam waktu maksimal 3x24 jam akan kami hubungi.
- Setelah konfirmasi spesifikasi dan desain, kami akan mengirimkan draft desain, daftar spesifikasi, dan perkiraan biaya untuk kamu review lagi.
- Setelah OK, kamu bisa mentransfer DP 50% ke rekening kami, nomor rekening akan diberikan via email setelah kamu setuju dengan harga penawaran kami.
- Gitar baru akan naik produksi setelah kamu mentrasfer DP dan mengirim bukti transfer, baik dalam bentuk foto, scan atau email.
- Proses produksi memakan waktu 6-8 minggu*.
- Kami akan memberikan update proses produksi.
- Setelah gitar jadi, kamu bisa melunasi sisa pembayaran.
- Gitar akan dikirim ke alamat kamu setelah kamu melunasi pembayaran.
* lama proses produksi tergantung pada tingkat kesulitan, spesifikasi dan ketersediaan spare part yang kamu ajukan. Bila ada spare part yang harus diimpor, waktu produksi bisa lebih bertambah 3-4 minggu.
** Genera menjunjung tinggi hak cipta dari brand lain. Jadi, untuk gitar replika, kami tidak menerima permintaan untuk mencantumkan brand tersebut.
Informasi PICK UP :
Kami memiliki 2 pilihan pick up sebagai alternatif yang dapat kamu pilih ketika memesan gitar pada Genera.
1. Pick Up bermerek (Seymour Duncan, EMG, DiMarzio, etc)
(+) Kualitas terjamin
(-) Harga relatif mahal
(-) Dibutuhkan waktu yang relatif lama untuk mencari pick up yang diinginkan (apabila kami tidak memiliki stock)
2. Pick Up lokal custom
(+) Harga lebih terjangkau
(+) Dibutuhkan waktu yang relatif singkat untuk mendapatkannya
(+) Dapat dibuat sesuai dengan karakter suara yang diinginkan
(-) Tidak bermerek